This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy, so far as we are aware. For your protection, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.
Google Analytics are: _utma, _utmb, _utmc, _utmv, _utmz. These Google Analytic cookies are used to collect information about how visitors use the Units Online site. We use the information to compile reports and to help us improve the site for our users. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Zopim. We use Zopim to provide live customer service chat from this website. Zopim requires two cookies: __zlcmid and __zprivacy. One to store the Zopim Live Chat ID used to identify the device across visits, and also across a single chat session. The second stores the user’s preference to disable Live Chat, and cease using cookies. This is stored across visits.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk. This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. These inks are contained on our Partners page which is located at http://www.unitsonline.co.uk/partners and in further information towards the bottom of this document. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Resources & Further Information
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- Guide to Privacy and Electronic Communications Regulations - ICO
- Sage Pay Security Policy
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information. If you have any question regarding the confidentiality policy, please contact us at:
5c Castle Road
Chelston Business Park
Correct as at August 2017
At Units Online we take pride ensuring all our customers receive a first class service.
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Here's one of our customers' reviews:
“I would like to express my gratitude to everyone at Units Online for helping us design our kitchen and then for supplying excellent quality units and fittings. We were extremely impressed with the service, which for an online company was surprisingly very personal.....read more” Steve & Carol Carter from Billericay, Essex - May 2018