Our kitchen delivery details
Your kitchen will be delivered on our own transport. We have to make a delivery charge on all deliveries, the amount depends on your delivery address. Our support phone team can let you know the cost or it will be automatically calculated in the basket at any stage by adding to or placing your order on the web-site, if you see a tbc delivery charge please contact our sales office.
Our deliveries are made by one driver who will need a fit person to assist with the unloading of your kitchen. Unlike our competitors our charge includes the driver assisting you to put your kitchen units in any ground floor room of your choice*.
Our transport department will contact you two weeks before your chosen delivery week to arrange a day and time with you.
All our units come protected by cardboard secured with heavy duty strapping. As units are rigid assembled if you think an item you have ordered may have difficulty getting through any door way please contact us to discuss options.
All items will be checked off with you at the point of delivery, if for any reason there are any shortages the driver will note this on the paperwork and the support team will be in touch with you directly. It is important to report any damages in writing within 24 hours from midnight of your delivery day. If you are not fitting straight away please take time to check your delivery after the driver leaves.
Delivery Areas Covered :- We aim to deliver to most mainland locations with the exceptions of certain areas of Scotland and all Islands which can be logistically too far for our own transport. Please contact our sales office before placing an order if you live in Scotland or the far north of England for delivery options/charges.
*If in doubt please contact us to discuss your delivery options
to find out about:
• kitchen quotes
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• how to save £000's
• Kitchen planning
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• Buyer's guide
• Free amendments
• Cabinet specs
• Kitchen door care
• Delivery service
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• Contact us
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Here's one of our customers' reviews:
“I would like to express my gratitude to everyone at Units Online for helping us design our kitchen and then for supplying excellent quality units and fittings. We were extremely impressed with the service, which for an online company was surprisingly very personal.....read more” Steve & Carol Carter from Billericay, Essex - May 2018