Our kitchen delivery details
Your kitchen will be delivered on our own transport. We have to make a delivery charge on all deliveries, the amount depends on your delivery address. Our support phone team can let you know the cost or it will be automatically calculated in the basket at any stage by adding to or placing your order on the web-site, if you see a tbc delivery charge please contact our sales office.
Our deliveries are made by one driver who will need a fit person to assist with the unloading of your kitchen. Unlike our competitors our charge includes the driver assisting you to put your kitchen units in any ground floor room of your choice*.
Our transport department will contact you two weeks before your chosen delivery week to arrange a day and time with you.
All our units come protected by cardboard secured with heavy duty strapping. As units are rigid assembled if you think an item you have ordered may have difficulty getting through any door way please contact us to discuss options.
All items will be checked off with you at the point of delivery, if for any reason there are any shortages the driver will note this on the paperwork and the support team will be in touch with you directly. It is important to report any damages in writing within 24 hours from midnight of your delivery day. If you are not fitting straight away please take time to check your delivery after the driver leaves.
Delivery Areas Covered :- We aim to deliver to most mainland locations with the exceptions of certain areas of Scotland and all Islands which can be logistically too far for our own transport. Please contact our sales office before placing an order if you live in Scotland or the far north of England for delivery options/charges.
*If in doubt please contact us to discuss your delivery options
to find out about:
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• Buyer's guide
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Here's one of our customers' reviews:
“We decided to use Units Online as they came highly recommend. We bought a house and decided to knock the kitchen and dining room into one. We made the initial enquiry and were very pleased by the knowledge and professionalism of the staff. We had a rough idea of the sort of thing we were looking for so we visited the showroom. We sat with Tony who showed us a very wide range of kitchen units and work tops. Tony planned out our entire kitchen for us. This process took around 3 hours and every detail was taken care of. There were so many things we hadn’t even considered that Tony suggested. We were very pleased with the speed of delivery and the exceptional quality of the kitchen units. We decided to have granite work tops, we also used Mayflower stone for this who were also exceptional. We can’t recommend Units Online enough. We love the new space and spend so much time relaxing, eating and socialising in our new kitchen.” Mandy Clements from Taunton - July 2018