Testimonials
Here are a few of our testimonials we hope you enjoy reading them. Customer referrals and recommendations are very important to us as they help us measure our product quality and service levels.
Zola White Gloss - Burbidge
Silestone Alumimio Nube Worktop

I just wanted to say a really big thank you to Bob for all his great ideas and patience during and after the design of our kitchen. You really did design us our dream kitchen. Having priced up the same units elsewhere I know the kitchen was an excellent price. The delivery arrived when promised and the guy was so good. We had a couple of things that needed replacing and these where dealt with quickly and without fuss. I cannot recommend this company highly enough. Thanks again to all of you.
Elaine and Mark from Bristol
2nd February 2019
• Information on our Zola gloss kitchen range
• Information on our gloss kitchen ranges
Kew Putty and Oak - Burbidge

“Dave and I just wanted to thank you all for pulling out the stops originally and getting the kitchen ordered so quickly. The service we have received has been second to none and we would like to thank the whole team for their support. We would definitely use you again but hopefully not for a new kitchen for a while yet!”
Mr and Mrs Moores from North Somerset
18th December 2018
• Information on our Kew shaker kitchen ranges
• Information on our shaker kitchen ranges
Porter Matt Graphite - Second Nature

“After moving into our new home, an old 1850s Victorian house, the kitche had to go, and Units Online were the best around. After talking to Tony & Richard who pointed us in the right direction, we were amazed how much money we could save and still get a bespoke service with a high level of quality. Help throughout the ordering process was there and also the sourcing of taps, sinks etc etc. All in all we now have an amazing kitchen.... quirky.... but still amazing and this is down to Units Online. THANKYOU VERY MUCH!!!!!”
Joel Criddle from Taunton
10th December 2018
• Information on our Porter matt kitchen ranges
• Information on our Second Nature kitchen ranges
True Handleless Porter Matt White and Feature Reclaimed Oak - Second Nature

“Working with Tony at the initial stages of our kitchen and rear extension concept design was excellent. It brought his added value in the technical refinement of our desires and requirements, resulting in a perfect solution for our family kitchen/diner.
The delivery of the units was well organised and Units Online were very accommodating with great communications that allowed for the delivery to commence at a point where the new room was ready to store, before being fitted. This removed a huge amount of stress from the overall project and is something that may not have been possible with another supplier. I certainly appreciated the patience and support of the warehouse/delivery team through that period. Completing the works myself I was also grateful for the ongoing support from the Units Online team who were always willing to assist in running through fit out options before elements were finally placed and attached.
This support gave me reassurance on my predetermined decisions and allowed me to complete the fit-out without error or waste. Would I use Units Online again and would I recommended them to friends and family who had design layout prepared, yes I certainly would. Thanks again to all the team at Units Online and Mayflower Stone for your assistance and support through this project. We love our new kitchen family room and utility area and it has made a massive transformation to the way we live and enjoy our home.”
Mr Simon Moss from Chelmsford
6th December 2018
• Information on our true handlelss kitchen ranges
• Information on our Second Nature kitchen ranges
Barnes Painted Old Navy and Bone - Burbidge

“We collected the units in a hire van and I had a little wobble that the van was not big enough. The guys in the warehouse were great at loading and you were spot on with your suggested van size.
I know you must get lots of photos but I wanted to send you ours and to say how pleased we are with it all. Your help and advice was invaluable and helped me to purchase my kitchen from Units Online. Like others have said before, our joiner was very impressed with the quality. Thanks again for your help.”
Elizabeth Stevenson from Fort William
16th November 2018
• Information on our Barnes painted kitchen range
• Information on our shaker kitchen ranges
• Information on our painted kitchen ranges
Finsbury Painted Soft Grey and Thyme - Burbidge

“I found Units Online through Google and was delighted to find that they are only an hour and a half away, so we went to meet with Richard and look at the showroom. Seeing the doors and colours in the flesh was a real help in making our choices, and once we had seen the new thyme and soft grey shades we were sorted.
I already had a good idea of the layout I wanted, but was daunted about the fine tuning and Richard drew up a great plan for us, covering all the details about space for the fridge freezer, end panels, cornicing etc. The computerised images were a big help with trying to visualise the finished kitchen, and the final result is testament to that. Units Online gave us all the advantages of great value, ready assembled units but with all the professional backup of a designer kitchen supplier.
Special mention must go to Andy who delivered the kitchen efficiently and pleasantly, Russell who gave great after sales assistance on a door which was damaged and a filler panel which was missing, and Lois who managed to solve the mystery of the fixing of the carousel hinge!
We could not be happier with the final result. Our friends and family are amazed. We have achieved a top of the range kitchen at a very reasonable price. Thank you Richard and Units Online. ”
6th November 2018
• Information on our Finsbury painted kitchen range
• Information on our shaker kitchen ranges
• Information on our kitchen planning service
Georgia Graphite and light Grey - Kitchen Stori/Uform

“Thank you so much for all your help. I have passed your details on to several friends who are embarking on kitchen extensions. I would definitely use you again if and when needed. Your help and advice has been excellent and when I have had problems you have helped me overcome it without additional costs.”
Tiffany Turpin from Cambridge
23rd October 2018
• Information on our shaker kitchen ranges
• Information on our kitchen planning service
Zola Gloss White - Kitchen Stori/Uform

“I shopped around for quite a while getting quotes for a new kitchen before coming across this company. The best part was that everyone else just accepted my view that the existing layout couldn't be improved but Bob at Units Online came up with an amazing improvement helped by the fact that they can cut down cabinets to fit odd spaces. The quality was exceptional and aftercare great. There was one small mistake in the list of cabinets but a replacement was sent in 2 days. Have recommended them to friends and would use again if ever I move and need a new kitchen”
Rosemary Hart from London
16th October 2018
• Information on our Zola gloss kitchen range
• Information on our gloss kitchens ranges
Cornell Classic - Second Nature

“Nathan, Thanks so much for sorting that, the panel is installed and looks great. Can not tell you how much we love the kitchen. Thanks so much for all your help through the process. I guarantee it would not have turned out as good as it has without all the support we got from you, Tony and Kim.”
Mr and Mrs Horton from Droitwich Spa
30th September 2018
• Information on our Cornell classic kitchen range
• Information on our Second Nature kitchens ranges
Porter Matt Graphite and Partridge Grey True Handleless - Second Nature

“Graham and I are absolutely delighted with our kitchen. From the first phone call with Bob, to the planning meeting in Taunton, right through to delivery - nothing was too much trouble. We have the kitchen of our dreams. The quality of the units, doors and quartz worktop are second to none. We love the worktops from Mayflower Stone - they lift the light in the space. We have absolutely no hesitation in recommending Units Online - in fact we have already passed your details to 4 people in this area! When and if we ever do another kitchen - we will be back!.”
Sue and Graham Reeves from Caversham, Berkshire
25th September 2018
• Information on our True Handleless kitchen ranges
• Information on our kitchen planning service
Milbourne Shaker Partridge Grey - Second Nature

“Many thanks to Richard & the team for helping us to achieve our perfect kitchen & utility room. It has transformed that part of our house, which is now so much lighter and brighter than before. We have saved a lot of money using Units Online & our fitter was really impressed with the quality of your cabinets and doors. We are absolutely thrilled with the end result and have been singing your praises to anyone who will listen. Thank you so much!”
Mr & Mrs Mackay from Exmouth
20th August 2018
• Information on our Milbourne shaker kitchen range
• Information on our shaker kitchens
True Handleless Porter Gloss White - Second Nature

“We decided to use Units Online as they came highly recommend. We bought a house and decided to knock the kitchen and dining room into one. We made the initial enquiry and were very pleased by the knowledge and professionalism of the staff. We had a rough idea of the sort of thing we were looking for so we visited the showroom. We sat with Tony who showed us a very wide range of kitchen units and work tops. Tony planned out our entire kitchen for us. This process took around 3 hours and every detail was taken care of. There were so many things we had not even considered that Tony suggested. We were very pleased with the speed of delivery and the exceptional quality of the kitchen units. We decided to have granite work tops, we also used Mayflower stone for this who were also exceptional. We can not recommend Units Online enough. We love the new space and spend so much time relaxing, eating and socialising in our new kitchen.”
Mandy Clements from Taunton
23rd July 2018
• Information on our Porter gloss true handleless kitchen range
• Information on our true handleless kitchens
Langton Painted Putty - Burbidge

“I wanted to thank you and Lois for all the work you did delivering our dream kitchen and ironing out all the niggles. We are delighted with it and every time someone walks in we are greeted with a 'wow'. The quality of the units has also been commented on. There are several new customers who have come your way as a result of seeing our kitchen. Thank you.”
Lorna Gurney from Saltash, Cornwall
2nd July 2018
• Information on our Langton kitchen range
• Information on our painted kitchens
Remo Matt Cashmere - Second Nature

“Just a brief note to let you know how pleased we were with the kitchen you recently supplied to us. We were particularly impressed with the general build quality and that of the doors, hinges, and drawers. The installation of the units under existing worktops was easier than expected and we were impressed with the 'no quibble' manner in which a slightly damaged door was replaced. Please thank Tony for the help and advice he gave us when we visited your showroom. Although we didn't adopt all his ideas, those that we did use proved very helpful. The whole experience was better than we could have hoped for and I'd certainly have no difficulty recommending your service to others.”
Ian & Fiona Williams from Bracknell
22nd June 2018
• Information on our Remo matt kitchen range
• Information on Second Nature kitchens
True Handleless - Zola Matt Light Grey and Zola Gloss Dust Grey - Kitchen Stori

“I would like to express my gratitude to everyone at Units Online for helping us design our kitchen and then for supplying excellent quality units and fittings. We were extremely impressed with the service, which for an online company was surprisingly very personal.
We opted for the design service (the cost of which was refunded as a deduction from our order) and from sending over a rough drawing of our initial ideas (a floorplan with measurements), we had several telephone conversations with Richard, who offered excellent advice and ideas for how we could achieve the two-colour scheme we loosely had in mind. These ideas quickly evolved into detailed 3D images and floorplans, each time emailed over along with a link to a shopping basket of the items we would need to order so we could review prices. The 3D drawings were particularly useful, allowing us to discuss what we liked and didn't like before arriving at our final specification. Any questions we had by email were quickly answered by return of email or if we phoned Richard he was usually available to speak. If not colleagues were also very helpful.
We then ordered. Richard was also very accommodating to our timetable and managed to get the kitchen built and delivered so it could be fitted by our moving in date. We secured our own local kitchen fitter who charged a fixed price for his time (he also did an excellent job, if you need a fitter in the Essex area let Richard know and I will pass on his details), bought our appliances online (after much research and shopping around) and we already had an electrician doing the rest of the house.
I cannot recommend Units Online and the team there highly enough. All in all a very satisfying experience and without the ridiculous high pressure sales environment that comes with visiting some of the well known kitchen chains which reside in the retail parks (just don't do it, it's an awful experience; I thought the staff in one shop were going to stop us leaving until we signed a contract and put a deposit down and they'd not even designed a kitchen we liked!)
Which leads me to the best part of all this: we reckon our total cost including fitting was around 40% less than the best quote we had from one of the very well known retail park names, even though we put in better appliances and, I'm quite sure, better quality units.”
Steve & Carol Carter from Billericay, Essex
15th May 2018
• Information on our true handleless kitchen ranges
• Information on our Kitchen Stori / Uform kitchen ranges
• Information on our kitchen planning service
Remo Gloss Cashmere - Second Nature

“We're so happy with the quality of our units, and the guys who fitted the kitchen were really impressed. Much better than Howdens was their verdict! I've been recommending Units Online to anyone who will listen, and I know the kitchen fitters have been too. We're really happy with it, and the customer service was great! I know at least one friend has ordered their kitchen from you since, and we'll keep spreading the word!”
9th May 2018
• Information on the Remo gloss kitchen range
• Information on our gloss kitchen ranges
Finsbury Painted Putty & Seal Grey - Burbidge

“To be completely honest, at first the thought of buying something as important as your dream kitchen online, scared me a little. Last summer we replaced our old galley kitchen & conservatory with a family sized kitchen extension. Our wonderful builder suggested Unitsonline.co.uk from one of his previous jobs & couldn't praise the quality of the units highly enough. Judging by the quality of his workmanship on our extension, we knew the kitchen from Units Online was going to be very special indeed. Tony guided me through the entire process & I cannot commend highly enough, his dedication, help & attention to detail for our kitchen. I found him very friendly & so easy to talk to, with a wonderful knowledge of all aspects about everything I needed for the kitchen design. Nothing was too much bother for Tony & I know how many times we went back & forth to get it just perfect. All of the workmen with our builder who installed the kitchen, could not get over the solid quality of the units & drawers. All commented what 'top quality workmanship' they were. We opted for the dovetailed oak drawers which added a stunning finish to the overall look & feel of the kitchen. We had a couple of items which needed replaced & the after service was excellent & prompt. As for the price, any other kitchen company we approached couldn't match the value for such amazing units. With Units Online it was at least twice if not 3 times cheaper than all of the other well known kitchen suppliers, & we spent 2 years researching almost all of them! If you want a solidly made, top quality kitchen, look no further. I would recommend Unitsonline.co.uk to absolutely everybody needing a new kitchen! We are so happy we chose you to create the setting for all our family celebrations, meals & all the happy, good times we will share. This space is incredible to be in & we can't thank you enough!”
Mr & Mrs Thomson from Kilmarnock, Ayrshire
30th April 2018
• Information on the Finsbury painted shaker kitchen range
• Information on our Burbidge kitchen ranges
Barnes Alabaster - Burbidge

“The new kitchen looks fantastic, the design service was very helpful as was the ease with which we were referred to Mayflower Stone for the worktop. The only negative comment is that Units on line were not great at responding to emails and queries generally, but I guess that's the price you pay for what is essentially a self-service set up. We got a kitchen with proper ash doors cheaper than a Howdens mdf job.”
Andrew Hague from Collumpton
29th March 2018
• Information on the Barnes shaker kitchen range
• Information on our Burbidge kitchen ranges
Tetbury Inframe Painted Putty - Burbidge

“After a lot of research, we headed down to see Units Online in Wellington. We had some plans drawn up locally but Tony made some great suggestions and by the end of the day we had our perfect kitchen! There was no pressure and we spent literally hours discussing all the options. Tony is the most patient kitchen designer ever! As we had already had a quote from a local kitchen showroom for an identical kitchen (Burbidge Tetbury painted) we could check that we had literally saved thousands of pounds, so it was well worth the journey. We also ended up ordering the granite worktop from Mayflower Stone (the same parent company as Units Online), saving a further £800 compared with a quote for an identical worktop in Kent. We highly recommend Units Online!”
Francis and Anja Stileman from Cantebury
8th January 2018
• Information on the Tetbury inframe kitchen range
• Information on our inframe kitchen ranges
Fitzroy Shaker Stone and Graphite - Second Nature

“Now that our kitchen is finally in, I just wanted to say a big thank you to Richard and the Units Online team for their service, they put up with a few changes in design and schedule. Their advice was invaluable, both at design and installation. Buying a kitchen online was always going to be a big risk for us. However, the great review and the visit to the showroom put us at ease, and also gave us a few more ideas for our own design. The quality of the units is great for the price we paid, definitely value for money compared to other suppliers.”
27th December 2017
• Information on the Fitzroy shaker kitchen range
• Information on our shaker kitchen ranges
Mornington Shaker Porcelain - Second Nature

“Units Online are so John Lewis in terms of customer service and quality of product without the price tag. Highly recommended. If you are thinking of a new kitchen, then look no further. I have recommended them to my Mum and I think she is going to give them a go and she is a tough cookie to please.”
Tracy Dettmer from East Grinstead
12th December 2017
• Information on the Mornington shaker kitchen range
• Information on our shaker kitchen ranges
Stowe Painted Light Grey and Old Navy - Burbidge

“I just wanted to get in touch to say thank you for your help with designing our kitchen. We appreciate your patience and professionalism when putting the plans together, talking us through changes and amendments and responding so quickly to queries. We are so pleased with the final product. Fantastic quality, looks beautiful....friends and family can not believe what good value it was (about half of what we were quoted from local kitchen companies).”
Jessica Taylor from Solihull
6th December 2017
• Information on the Stowe kitchen range
• Information on our shaker kitchen ranges
• Information on our kitchen planning service
Lyndon - Second Nature

“I initially had reservations buying on line but it was unnecessary as this company is excellent. I had Tony design our kitchen, he has made a family friendly kitchen that is also very labour saving. The units arrive fully constructed, very well made and ready to fit. The standard of the units matches the standards of the staff nothing but excellent. I can not recommend this firm enough the are nothing short of excellent. Thank you.”
Lindsay Hornby from Devon
29th November 2017
• Information on the Lyndon kitchen range
• Information on our Shaker kitchen ranges
Broadoak Rye - Second Nature

“My kitchen is a reality and I absolutely love it! My neighbour who was renovating her house at the same time just could not comprehend how I ordered my kitchen online from you guys, having done my own plan & design of the entire kitchen and without anyone from Units Online coming to measure up. This was the smoothest and most pleasurable experience of the whole project, I must say. You guys were fantastic and your after-sale customer service is second to none! I have been recommending you to everyone who admired my new kitchen and believe you me, there were many! Even my builder (who fitted it and only really fits Howdens kitchens) was very impressed!!! ”
28th November 2017
• Information on the Broadoak Rye kitchen range
• Information on our Shaker kitchen ranges
Welford Savanna - Multiwood

“I was very impressed with the service you guys provide following the purchase of my kitchen earlier on in the year that I didn't hesitate to order my utility storage cabinets from Units Online too. My builder was impressed too and took your details to pass onto his other customers.”
28th November 2017
• Information on the Welford kitchen range
• Information on our Handleless kitchen ranges
Porter Porcelain Gloss - Second Nature

“I would rate the company 5 out of 5 - reasons being; for being so helpful and honest about your goods and services, not being pushy regarding buying from you or your products, the quality of the units, the packaging and delivery of the units and very competitive pricing. I was able to visit the showroom a few times before making my decision and spoke to Tony regarding my needs- who was very helpful. I also really liked being able to see where the kitchens are made - lovely to buy locally without a huge pricetag.”
Nikki Coleman from Colyton
28th September 2017
• Information on the Porter gloss kitchen range
• Information on our gloss kitchen ranges
• Information on our kitchen planning service
Barnes Putty - Burbidge

“We took a gamble coming to Units Online but felt it needed to be investigated after reading all the reviews. We made a weekend of the visit and drove down to Units Online showroom. From start to finish I could not fault Richard and the whole team. The show room has lots to see which really helped in picking what was right for us. The quality of products are excellent and when there were a few alterations needed like delaying the delivery date Units Online were more than accommodating! The kitchen is in now and it's far exceeded my expectations it's just beautiful!! Everyone comments on just how stunning it is so thank you so very much!!”
Sarah Hudson from Bournemouth
11th August 2017
• Information on the Barnes shaker kitchen range
• Information on our shaker kitchen ranges
• Information on our kitchen planning service
Eildon Ash Cream Painted Inframe - Multiwood

“We are really delighted with the finished product. In fact we used a ‘perfectionist’ kitchen fitter and even he was impressed with the product. He has been in the fitted kitchen business over 20 years and said it was the best quality kitchen he'd ever fitted – he kept ooing and aaahing as he fitted the units! Thanks also for sorting out the few issues we did have with a small handful of units – the measure of a company is its after sales customer treatment and yours was amazing – we will definitely recommend you to anyone who needs a kitchen and asks for our advice!”
25th July 2017
• Information on the Eildon painted inframe kitchen range
• Information on our inframe kitchen ranges
• Information on our kitchen planning service
Strada High Gloss Ivory - Kitchen Stori

“To anyone thinking about using Units Online, do it. We went to Magnet who completed a plan and gave us their best sale price. Thought we look up the kitchen online and found Units Online. Had a quick check of the price of one unit and could not believe how much cheaper they were than Magnet. So we sent our plan to them and they quickly phoned back with a price nearly 50% lower than Magnet. But not only that they told us it was not the best design and how it could be improved. So they done a new kitchen plan and talked to us about our choice of worksurface and floor colours before giving their recommendation for the kitchen door. We found a local kitchen fitter, who said the units were great quality, and here are the pictures of the end result. Units Online were so helpful, nothing was too much trouble. We are so happy we found them.”
Louisa and Steve Walker from Plymouth
7th June 2017
• Information on the Strada kitchen range
• Information on our gloss kitchen ranges
• Information on our kitchen planning service
Milton Oak Inframe - Second Nature Kitchens

“Thought I would drop you a note regarding the service and quality of the kitchen units which I received last Tuesday. I have over the years dealt with internet companies, but your team and products are without doubt the very best I have ever experienced. Please convey my sincere thanks to all members of your staff involved with my purchase. When you buy online there is always a concern about the quality of the products and indeed the service during phase through to delivery. No problems at all with your company, everything was way above my expectations. Anyway, about a third of the way through the built and everything has been perfect. So hats off to your organisation and I will have no hesitation on recommending Units Online to all my friends and family. Thanks again for your outstanding service.”
16th May 2017
• Information on Milton Oak Inframe kitchens
• Information on Second Nature kitchens
Porter White - Second Nature Kitchens

“Special thanks to Richard for your planning help. You really did manage to get everything in we wanted. We are delighted.”
Mr and Mrs Richards from Exeter
12th May 2017
• Information on Second Nature kitchens
Remo Silver Grey and Gloss White - Second Nature Kitchens

“Thanks Units Online. Great value and all on schedule.”
Mrs Nearn from Nottingham
3rd May 2017
• Information on Second Nature kitchens
Malmo Gloss Grey, White and Veneer - Burbidge

“Hope you are well! It has been a while but we have finally finished the kitchen! We purchased the final oven and stools recently so I thought I'd send a few quick photos.(P.S. It's not normally this tidy!!)”
Chris & Rachel Baker from Sevenoaks
13th March 2017
• Information on our Malmo gloss kitchens
• Information on Burbidge kitchens
Remo Elm - Second Nature and Lucente Gloss Grey - TKC
Worktop: Blanco Maple Silestone by Mayflower Stone

“Throughout the process Richard has been so helpful and PATIENT. Extremely happy with the result, the kitchen looks beautiful and is fantastic quality. We could not recommend Units Online and using their planning service enough.”
Mr and Mrs Key from Croydon
7th February 2017
• Information on our Remo elm kitchen
• Information on the Lucenete gloss kitchen range
Lucente Gloss White - TKC

“It all started with a tentative email query! I say tentative because we had just been burned by a previous supplier - long story so won't bother going into that! Tony responded to our query promptly, then we made the phonecall to talk through our requirements. Hats off to Tony, because we hadn't even drawn out a plan for him, but somehow he managed to get everything spot on. Tony went as far as discussing the finer details like the gloss side panels that could be added on as opposed to having the gloss panel fixed to the side of carcass (this is my favourite part and I use this as a selling point!), he also offered us bespoke wall unit sizes (750mm wide) and took the time to explain the finishing touches - the plinths and the pelmets. My husband and I are really overjoyed with our choice of kitchen. It is modern, sleek, clean, and even our boys are impressed. We've had endless playdates since the final finishing 2 weeks ago- and yes, our Lucente Handleless Gloss kitchen has stood the test! A big thank you also to Lois who offered a brilliant after sales service when we ran into some issues- some screws had not been sent out and Lois promptly had them sent next day, our carpenter damaged one of our cupboard doors and once again Lois was there to send us a replacement which arrived next day! The customer service and attention to detail from your company is superb :) We have and will continue to recommend Units Online because not only have you supplied us with a beautiful kitchen but you have given us our home back after the rough ordeal we had encountered previously. Thank you so very much Units Online! We will be using your service again for our next project :) tbc..”
Elizabeth and Toye Akinyanju from Stotfold
31st January 2017
• Information on the Lucenete gloss kitchen range
• Information on our Gloss kitchens